Firstly, the Quicken CC-501 error occurs when it is unable to connect to the bank. To receive transaction information and details. It also happens when you download new transactions from your bank into Quicken. It fails to connect with your bank to receive information related to transactions. Bank service could also stop the software from updating bank transactions. Updating Mobile sync with activated accounts also results in Quicken CC-501. After facing such issues users look for different Quicken alternatives for PC.
In this article, you will know about the reasons behind this error and how to solve Quicken CC-501 error.

Reasons for Quicken CC-501 error:

Till now, you know that this error occurs when you try to update your account. You must be looking for the reasons behind it. To help you with that, we have listed all the possible reasons below:
  • The major reason for the error is a fault in your bank server.
  • A virus or malware attack damaged your company files.
  • While resetting the express web connect in Quicken.
  • Using an older Quicken version.
  • Incorrect bank credentials can also provoke the error code cc-501.

Things to remember before solving Quicken Error CC-501:

There are certain points that you must remember before you begin to solve Quicken CC-501. Below we have listed a few points that will help you troubleshoot.

Take a backup of the Quicken data file:

Creating a backup of the Quicken data file keeps your data safe in case you face fallback. And thus, you can restore it whenever you need. Follow the steps given below to create a backup of your Quicken data:
  • Open Quicken and then go to the Backup menu.
  • Then click on the Restore option followed by Backup Quicken File.
  • At last, click on Backup Now.

Make sure transactions don’t get added.

This helps in avoiding creating many copies of transactions in the account. But, follow the steps given below to make sure that the transactions are not added :
  • Open Quicken first.
  • Then, click on the Edit menu and click on Preferences.
  • Click on Downloaded Transactions from the drop-down menu.
  • Unmark the add to banking register checkbox.
  • At last, select OK.

Methods to fix this Quicken error.

While using Quicken you might face errors, and those errors need to be fixed immediately. We have listed some methods below to help you fix this error.

Method 1: Updating the account.

  • Open Quicken and connect the account facing the error.
  • Refresh the bank account settings.
  • Click on the account name and then select the drop-down arrow.
  • Select the update option, this will refresh the account settings.
  • Then enter your Quicken login credentials
  • A new window will appear with step update settings.
  • Click on update now.
  • A new window will appear to change the password.
  • Click on OK after changing the password.

Method 2: Deactivate the account

  • Open the account having the Quicken CC-501 error, and edit it.
  • Click on Online Services.
  • Next click on deactivate and press yes to confirm.
  • After deactivation of the account, go to the online setup tab and then set up now.
  • Select Ok and done.
  • Click the Validate file and then ok
  • Go back to the tools and the to-account list.
  • Enter the account, then online services>>Set up.
  • Enter the login credentials of your bank.
  • Select on connect.

    Method 3 – Reactivate the Account

    • Go to Tools > Add Account…

    • Then select the type of an account such as Checking, Savings, etc.

    • Now click on Advanced Setup(to the bottom left corner)

    • Now type the name of your bank/financial institution

    • Then click Next

    • Select a suitable connection method and click Next

    • Now enter the bank Username and Password

    • Then click Connect

    • Now Quicken starts to look up your accounts at a bank

    • Once you can see the list of your accounts, it’s time to reactivate account(s)

    • Instead of adding the accounts again, you need to LINK it with an existing account in Quicken(See an image below)

    • Then click Next and Finish with resolved Quicken cc 501 error

    Method 4: Update account details. 

    • Open the transaction register facing the Quicken CC-501 error.
    • Click on the gear icon at the right corner and select update now.
    • After that follow the instructions to com[lete the process.
    • Refresh Quicken and check if the error still exists.

    Method 5: Update account status.

    •  Click Tools and the online center.
    • You will find wrong transactions listed under the transactions list.
    • Go to the transactions listed and cut them.
    • Then do an online update of your account.
    • After that, reconcile your account and see if the red flag is still present.
    • If there is no red flag your account is error-free.

      Method 6: Resting CC Credentials 

      • Select tools and then the online center.
      • Press shift+click to open recent cc credentials.
      • Follow the instructions to reset credentials.
      • Once done, relaunch Quicken and open your account.

      Method 7: Reinstall Quicken

      • Press windows+ R and type “appwiz.cpl” in the field and hit enter.
      • Find the Quicken entry and then right-click on it.
      • Click on uninstall and then ensure that temporary files are removed.
      • Then download and reinstall Quicken.
      • After that, enter your account details and check if the error still exists or not.

      Method 8 – If you receive this error (Quicken cc 501) while adding an account

      You may receive this error when adding a bank account to Quicken. Chances are that your bank is facing temporary issues which may take up to 24-48 hours to resolve.

      We advised that you wait a bit and then try adding a bank account. If the same thing happens again, please continue with the methods below to fix it.

      Method 9 – If you receive this error while updating your account

      If you receive this error while updating bank accounts. You may need to contact Quicken official support and have a technician review the data file log.

      We also recommend that you try Method 5 before contacting Quicken Support. It may help to solve this problem of Quicken cc 501.

      Method 10 – Clean junk file

      • Click on the start button

      • Type command in the search box

      • Hold the keys CTRL + SHIFT

      • simultaneously and push the enter button.
      • Click Yes

      • Then type cleanmgr’ and press enter

      These are some best methods to resolve your Quicken problem. Hope you will find this helpful.


        In this article, we have discussed some potential methods to fix Quicken CC- 501 error. Follow the steps to resolve the error within seconds. If you still face some issue or technical glitch, contact Rabyte IT Solutions. Our technical experts will provide you with reliable and efficient solutions.